flagged account "verify by phone"

Kommentarer

13 kommentarer

  • Kingbob123ᴮᵒˣ

    I agree 100%

     

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  • gt509

    I run into this problem too HELP!

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  • noahisHERE

    support staff is no help with this

     

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  • noahisHERE

    support staff is no help with this

     

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  • Hunter_The_Wolf

    please help i can't get it back..

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  • B.I.G L.A.R.G.E/getting sss owl

    This is so true i have been using discord for almost 2 months now and i am loving it especially the freinds i have made and now my perfectly normal acc is asking me to verify by phone i put it in and boom invalid phone number im locked out of my acc the discord staff needs to fix this issue by either changing the verify procced or getting rid of it for something else

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  • duncan

    I put in a support request for this same issue on Sunday. They initially responded asking me for a screenshot. I sent it to them and have not heard anything since. PLEASE HELP!!!

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  • duncan

    I should add that i was using a cell phone at the time. It was not a burner phone and the country code was correct.

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  • CazP8000

    According to ticket 4689644 and this entry on this site (which I shall call the stupid monkey post)
    https://support.discordapp.com/hc/en-us/articles/360000961212-Invalid-Phone-Number
    ...Discord intends to use and keep their phone verification system in place (with its faulty UI and no way to convince it that any given number is valid), and reCAPTCHA with all of its failings, and attempts to confront them about those issues get people directed to the ticket system to be told everything is as intended or this useless feedback/forum system so that suggestions/complaints can be put together for a voting system and summarily acknowledged or ignored.  For both "verification" systems, there are some major problems, and both of them rely on external systems and factors commonly beyond users' control.  If the phone verification or reCAPTCHA has an issue, the user may not know there is a problem, Discord does not have to know or care there is a problem, and the effect is simple: users don't get in.  If users are rejected, are they told why or just given stupid errors or put through the process again?  Is there any proper exception handling?  No cell phone, no phone at all, country not recognized by the "verification" system, system not able to use a certain country/range?  How about reCAPTHCA being stupid for 10 minutes straight?

    I would appreciate this post being incorrect, but after having a ticket open/reopened/ignored/dropped for 2 weeks, I see no signs of improvement or change of method being planned.  I therefore conclude that the defects are in effect intentionally.

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  • CazP8000

    Then, if you get a phone number accepted by the system, it sends only SMS/text instead of voice... so if you don't have that plan/feature/compatibility with their system, you are still rejected.

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  • ender

    Ugh. This is stupid. My account is not accepting any numbers. I've tried several. Some were my family members, others were my friends numbers; and none of them worked.

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  • Mattlau04

    Same issue here, and discord doesn't seem to care

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  • worldwar2356

    I just sent in a support question, but i guarantee they wont care.

    1
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