Discord Support Server

Kommentare

13 Kommentare

  • Lance McClain

    +/-

    Cons:

    - Doing it discord doesn't make it easier, As using G-Suite or some other type of business email platform.

    - Discord or more meant for gamer, Unless I see that suggestion (Discord for business) come into effect, I don't see this being a good idea as it's easier to use a business platform email system.

    Pros:

    - It'd been cool for a company to use their own applications for support, Also some better interaction with the staff team.

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  • 8-Ball

    Parzival, discord is also being used by companies for better customer relationsjips!

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  • (COS)THECAKEISTALKING(PNN)(MFR)

    YAY FIRST COMMENT

     

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  • Xx_SuPeRsLaYeR_xX

    hi, why

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  • Blastoise186
    I wouldn't feel too keen on this idea. Using support tickets is most likely easier for Discord to manage, maintains privacy more easily and it allows for any member of the support team to respond to any support ticket. This actually means they can respond faster as well.
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  • bastet_of_orion
    With the amount of people coming into Discord Feedback for support questions, this would honestly be useful, if only to have a dedicated place to discuss how Support is handled and how its outreach to members is handled. Tickets would still take priority, but I think a tangible way to interact with Support in a non-report manner would be beneficial for Discord as a whole, especially to increase visibility of the ToS and the general procedures Support has for handling ToS violations.
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  • Ben.
    I feel like this could be a good idea in theory but in reality it would be extremely hectic and chaotic. I think that they should just stick to how they have it now.
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  • Krillix

    Well that's the thing. What if I wanted to talk to Discord right now.

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  • Krillix

    I can't even contact Discord, ON DISCORD. Don't they own Discord?

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  • Ieuan.
    I mean Discord is for gaming servers really not for support. If you require support contact them at dis.gd/support this ensures everyone gets a reply and ensures professional support also it would be a dangerous tool to have a server dedicated someone could pretend to be staff.
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  • Melvinso

    Du kannst einen Discord Support Mitarbeiter unter https://dis.g/contact erreichen, die können dir weiterhelfen.

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  • ThibOne ' • Nouveau compte

    Hello discord team,
    You disabled me 2 days ago my account discord with reason "raid", and I'm sorry but I'm not guilty in any way.
    First, I have never raid or attempted to raid, the only thing I found is the theft of my bot's token. Indeed, the bot of my server to undergo a theft of token. Since this thief had all the permissions, he sent an advertisement in private messages to the members of my server and to spam some shows. I would ask you, please, to check this information, because I am neither the owner of the bot, nor the thief, nor anything. If it's not the bot I do not see. I consider myself innocent of this incident. In addition, I owned a server with 1100 members and had nitro discord.

    Please, take my request into account and take the necessary measures.
    Wishing you a pleasant day.

    My account:
    ThibOne '# 1111

    Please, help me ! 😢

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  • Ieuan.

    Please contact Discord support at https://dis.gd/support

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