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How do I stop Discord from lowering my volume when someone else is talking?

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44 comments

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    Omegacomet

    Is there a trick to making this work? Im running the desktop app version but it does not lower the sound on anything for me? Does it matter if im running it on Windows 10?

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    ImLogicalLy

    so annoying. I'm having the same problem.

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    LordGeovanni

    I have this problem but no attenuation option, just Echo Cancellation, Noise Suppression, and Automatic Gain Control. Even disabling all three doesnt stop my audio from being affected in this way. :(

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    Cilantrelle

    @LordGeovanni You might be experiencing something else messing with your audio settings. What platform are you using?

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    LordGeovanni

    @Cilantrelle I am not all that tech savvy so I apologize if I say something stupid. I just use Discord in browser. When I load Discord, I automatically have Voice Chat active and as the page loads, I can visually see my Volume Mixer lower the volume for Google Chrome. And this is the individual volume for Chrome as well as other specific volumes like Windows Media Player. The general Volume isnt changed though.

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    Cilantrelle

    @LordGeovanni That sounds like Attenuation is doing it's work. Go into Voice Settings > Advanced, and turn the Attenuation feature slider all the way down, and let me know if it's still going on.

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    Omegacomet

    @cilantrelle and @lordgeovanni what ended up fixing my issue with attenuation and some of my other audio problems was not having the default output and input selected I actually need to select an option. And then everything started working great. Just some advice hope it helps.

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    LordGeovanni

    @Cilantrelle That is what I cant do. The Advance tab only has three options. To activate/disable Echo Cancellation, to activate/disable Noise Suppression, and to activate/disable Automatic Gain Control.

    @Omegacomet That sounds like a good idea, but when I changed my settings from Default, it didnt change for Input and Output says "Output Devices cannot be changed while using the browser. Download ..." I am hoping to avoid downloading though...

    Is it alright to post picture links here? I could upload some screenshots to Imgur.

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    Cilantrelle

    @LordGeovanni what platform are you on? I can help you with screenshots a little better if you shoot me a support ticket over at support.discordapp.com, up to you. It'll be a little faster as well. =]

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    Tognar

    I´m having problems with attenuation since Windows 10 made the November update, before I had it at 0, because it makes me crazy, after the update, on the discord app it displays 0% attenuation but it is working randomly. If i deafen "me" its ok and when i exit discord its ok too. Any tips for this? Thanks.

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    Cilantrelle

    @Tognar Attenuation works specifically by adjusting your windows settings volumes. Can you check those and see what's moving? Are you experiencing your volume decreasing, or all your other program volumes?

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    Simon

    My brother is having an issue with this feature. He said that everytime I talk it lowers the volume but doesn't give back the orginal volume. The volume in Volume Mixer is lowered to the same percentage to what he set in Discord.
    Does it matter if he run it on windows 7?

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    Cilantrelle

    @Tognar sounds good. You can reach out to us on either platform if the issue comes back.

    @Simon Windows 7 should be fine. Try having him turn the attenuation slider all the way down, and see if the problem persists.

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    tj

    Discord keeps lowering volume momentarily. I've checked attenuation which is at 0%. It lowers the volume on any other audio source, and brings its back up again after like half a second. I'm on Windows 10.

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    Cilantrelle

    @tj Is the volume lowering when other people speak in a voice channel?

    @racast5 Attenuation only exists in the windows desktop app, not in browser or Mac. You'll have to check your audio settings in Google Chrome, or shoot us a ticket on the support desk. =]

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    tj

    @Cilantrelle No, it just lowers the volume at random points. The volume changes in a way that it lowers on one ear, while there is sound at the other ear.

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    Cilantrelle

    @tj That's odd. Discord sends a normal audio stream pretty equally to both channels. Check your sound settings or any audio software to make sure Discord is normal.

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    Hamsta
    Can't find this feature in curren PTB?!?
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    ConflictMallet

    I tried increasing the attenuation to a random number and saving the settings, then going back into settings and setting it to zero again and so far (fingers crossed) that seems to have fixed it...

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    Crispy

    i'm having the same issue. At first when ever my friend spoke while i was watching the video it would cut out the audio until he stopped talking. Now all I can hear are my computer's notifications and people talking in my discord channel.

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    Crispy

    never mined I fixed it by going into my audio mixer

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    NeoKazuya

    This may be a problem in Windows. There is an option called sounds in control panel, open that, and go to the Communications tab. There is a setting on windows that automatically adjust the volume of different sounds when you use your PC to place or receive telephone calls. This means that it might mistake Discord for a telephone call, and reduce the volume of everything else. Simply switch that option to "Do nothing."

    Hopefully this helps

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    Bollard

    I really like the attenuation feature, however the buggyness of it makes it hard for me to use. It regularly turns all my applications down permanently, meaning my web browser is now 50% volume in the Windows volume mixer even when Discord is closed. It often turns "Windows Sounds" down to 0%, and having to remember to go turn all my games up after using Discord is a pain in the ass. Any idea why its having permanent effects?

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    Simon

    @Bollard thats exactly the issue my brother have had when he had windows 7 on his computer (scroll up a bit or type my name in the search bar). I just had this issue a few weeks ago (Im now using windows 7).
    Today just tried again and the problem didnt show up. It's so random.
    I dont know about you but I never had this issue when I was using windows 10 though.

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    Bollard

    @Simon thanks for the reply. In the end I've just decided to disable the voice ducking entirely. Oh well!

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    Squeesher

    I've been experiencing the same above issues with Windows sometimes leaving lowered volume for applications when using attenuation, not only now in Discord but also back when I was using TS. It seemed to be an issue where, when I was logging off for the night, and the group was just saying "bye" we'd usually close the prog right away. So, before the prog had reset the ducked sound to normal, it had already closed down. Now that I'm using Discord tho, I tend to leave the client open...and I'm getting the same issue.

    This seems to suggest that the Windows Communication sound reduction setting, as NeoKazuya mentioned, could be the culprit. I've set it to 0 and will see if it helps!

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    Cifer

    There is no Advanced tab....

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    Quarterdane

    For some reason, having this feature enabled seems to cause System Sounds to become muted. Any idea why?

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    TheArsonist

    Sometime the attenuation kick in, sometimes it doesnt, I always have it on 0%, but whatever % I change it, it does the same amount of attenuation. The windows attenuation is on '' Do Nothing ''. My device is not on default. I tried every solution proposed here and nothing seem to fix it. Please help me

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    Cilantrelle

    @TheArsonist please email us at support@discordapp.com and we can help further!

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