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78 comments

  • Avatar
    SpeaksForTrees

    Hi. I am using android. I don't see Connections in my User Settings?

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    xkidzzx

    I dont see connection after logging in my twitch. Info

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    Arneath

    Version 1.8.4 Discord on Android, also no 'Connections' in 'User Settings'.

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    Cilantrelle

    @SpeaskForTrees & @Arneath sorry folks, you need the Desktop app to sync up your twitch account. @xkidzzx, are you still experiencing issues? You can drop us a ticket on the support page and we'll help you get set up.

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    SpeaksForTrees

    Thanks for responding @Cilantrelle! I meant to come back and drop a note for other users.

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    NoelleMBrooks

    No matter how many times I click "Connect your partnered Twitch account to sync subscribers to a role" and re-connect my already-connected partnered Twitch account, Twitch Integration does not work with my Server. Why is this? What am I doing wrong? Do I need to remove my account completely and re-connect? Will this remove me from Twitch-integrated servers that I am already connected to?

  • Avatar
    Cilantrelle

    @noellembrooks Once you've connected your Twitch account to your Discord account, you need to check out the "twitch integrations" tab in your server settings. That's where you can set up your subs to sync to a role. Check out the blog post for more info on that, or keep me updated if you're still having issues.

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    NoelleMBrooks

    @cilantrelle I had connected my Twitch account to my Discord account and tried to access the "Twitch Integrations" tab in my server settings. The subscribers weren't showing up though. It worked after I deleted my Twitch account and re-connected it. Thanks though!

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    Cilantrelle

    @noellembrooks for future reference, it takes about an hour for subs to show up. You can force-sync them by pressing the little refresh button. Glad to hear you got it working out. =]

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    canariporsche (pavo1334)

    Hello,
    My twitch account is connected to my discord server.
    However there is no sync icon .
    The only icon i got is a trash icon at the top right .
    I submitted a ticket 3 days ago but no good answer yet :-(
    Any clue ?
    Thx
    Rhds

  • Avatar
    Cilantrelle

    @canariporsche sorry about that! Are you trying to sync subs to your server, or join a streamers' server?

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    canariporsche (pavo1334)

    I would lile to connect my twitch account ( i am a streamer) with my discord server account ( i am the owner). So fir the api did connect twitch to discord but nothing more : no sync, no additional buttons...only a trash icon at the end of the coonected account line.
    Rgds

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    Cilantrelle

    @canariporsche Did you try going into your Server settings and selecting the "Twitch Integration" tab? That's where you'll find the ability to manage the Twitch Sub role. Check out the blog post (linked at the beginning of this article) for help with that.

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    canariporsche (pavo1334)

    I did already connect my twitch channel to my discord server by going to the twitch integration tab.
    However, once discord told me that the connection is made, no sync button, no new role.... Only a trash icon :-(

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    canariporsche (pavo1334)

    @ Cilantrelle :thx for your help. Is there a way to send you a print screen of my twitch integration tab ? should be easier for you to understand my situation.

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    Cilantrelle

    @canariporsche sure! just shoot a support ticket over at the main page. I'll be answering all week, so I'll get to you in no time. =]

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    canariporsche (pavo1334)

    I already have ticket #17452. Thx in advance for any valuable help :-)

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    Moominmoo

    Cilantrelle I don't think this is a part of this chat but basicly i have made a mini server for me and my friends but now i can't join the main one

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    Cilantrelle

    @Moominmoo no worries. =] This sounds like it needs a little more troubleshooting, if you shoot me a support ticket, i'll get right to you!

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    AuroraAmaurea

    I can't find connections.

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    Cilantrelle

    @Aurora, make sure you're on desktop. You should see the tab as soon as you click the user settings cog.

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    khaletski

    I connect my Twitch and YouTube accounts but I have there this message:

    "You don't nave any servers to join (T * T)"

    What I do wrong?

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    Cilantrelle

    @khaletski that box is where you'll see channels you're subscribed to. If the streamers you're subbed to don't have a twitch-synced server, then that box'll be blank. Have them set up a Discord server!

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    khaletski

    @Cilantrelle Well... I am streamer:) And I have Discord server. So I don't understand how to sync my twitch and YouTube account to my Discord server.

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    cfid323

    Still not seeing connections in user settings on the discord app

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    Cilantrelle

    @khaletski sorry about that! Check out the blog post in the link above (or here: https://blog.discordapp.com/twitch-streamers-rejoice-we-built-something-just-to-make-you-happy/) for more info on that.

    @cfid323 It'll be under the "integrations" tab.

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    Pop Rox
    You guys should think about adding these features to non-partnered twitch users. Smaller streamers love discord because they don't have to put money into it, and its easy to stay connected with your viewers. Adding this for followers of non-partnered users would really add to the whole discord experience.
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    Cilantrelle
    @Pop Rox the only thing the integration really adds is a way to port all of your subs in specifically. We have lots of non-partnered users using Discord as well!
  • Avatar
    Coolixer81

    help all it says is connect your partnerd twitch or youtube gaming account to sync your subscribers/sponsers to a role hep i did it and am partnered help

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    FlikstRR

    I have my own channel and a channel where several of us stream from which we intend to use the discord server for.

    I have connected my own acc to my user so i can access other servers i myself sub to, but when i go to the discord server (where i am the owner) and go to twitch intergration then hit "add" i cant see a dialog to add an additional channel? it takes me direct to my own users intergration where i can only select my own twitch.. which isnt the partnered one we want to use the discord server for?

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