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151 comments

  • Avatar
    BrenexBot (Edited )

    *Ignore*

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    Ninja_ygo

    i got the link to vertify my account, i clicked on it and it worked, but its still saying that its vertifying and my account is still not vertified

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    Cilantrelle

    @Ninja_ygo that's the opposite of what usually happens. Does clicking the link in a resent email not verify at all, even if you send it multiple times?

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    ToughSpitfire(JROY)

    It's been a few days and after many many attempts I still haven't received a confirmation email anyone have any solutions?

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    Cilantrelle

    @ToughSpitfire Try changing your email address in the user settings menu, then changing it back to your desired address.

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    Sneakyrio

    Hi so I have been trying to Verify my account for the past few days. It sends the Verification email, I click on the link, but when it goes tot he page it just says Verifying....and it stays like that forever. I let that page run for 9 hours and it didn't change, I have since had it resent OVER 7 TIMES. I do not know what to do. Please someone help me.

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    Simpatico

    I have also spent several days trying to get it to send the email verification using all the tips suggested here to no avail.  No email is sent to my account.  How can I get the email to send to me.  Yes I have clicked the resend button dozens of times.  Yes I have changed, saved and re-entered my email address, saved again and then reset many times.  Checked my inbox, checked my spam folder.  I get notifications of chats that take place when I am not logged in but no email verification arrives. 

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    Cilantrelle

    @Sneakyrio @Simpatico We have migrated email platforms over the past week which may have been causing the troubles you ran into. Give it another shot now, and if you're still having troubles, shoot us an email to [email protected].

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    Impetty

    Hi, I currently have problems with my discord email verification. When I had just signed up, it said that I had to submit my email, so of course, I put my email in and now I cannot get the password to verify my email. I put the wrong email in, and instead of gmail.com I put "gnail.com". I guess it though it was just a regular email address, and didn't correct it. If I want to change my email now, I have to first send in the password, and i can't do that without the email change (so on and so forth.) Any suggestions?

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    Brenex

    How do i stop receiving emails about this topic? There is no way to unsubscribe and now I receive and email every time someone comments on this.

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    Cilantrelle

    @brenex There's an unfollow button at the top of the article (or reference https://support.discordapp.com/hc/en-us/articles/211916017-How-do-I-unsubscribe-unfollow-Help-Center-articles- )

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    Brenex

    TY!

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    Sam

    Hi, been trying to verify my account for 30 minutes now and still haven't had an email come through, does it normally take long?

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    Cilantrelle

    @Sam it normally happens very quickly, though our email sender is having some troubles with certain email domains eating up / blocking the emails. Hang tight, we're fixing them up!

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    ThatGuy6969

    My account is verified, but I can't create an application/bot, it says I need to verify my email. Please help?

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    Morgana57

    I have requested the verification email several times and nothing has come through. I have checked my junk mail as well.

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    Freddy Spaghettie (Edited )

    same same here...

    Just signed up - didn't get verification email originally - tried to resend - nothing...

    Changed email to a completely different mail - tried to resend again - nothing...

     

    Getting msg regarding this forum post just fine on my original signup hotmail, just nothing regarding the verification mail, so something is clearly messed up on your end

     

    Woop! Verification mail came finally - thanks

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    HiddenPants

    i dont get the verification messege at all and i made sure i put the right email,anybody got any idea why its happening? 

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    InMediasRage

    I have tried to resend a verification email more than a dozen times.  Nothing is coming through.  Is there a problem tonight?

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    X-vortexYT

    but where is inbox or that other thing so i can get the resend verify number 

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    Autumn Rose Norris

    Excuse me? What can I do here? I have resent my verification and cannot find it anywhere. And no matter how many I re send it I can't find it in spam or any other place what should I do? I tried using both Hotmail and Gmail and none of which has worked. Can you please help?

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    Cilantrelle

    @Autumn Rose Norris Shoot us an email at [email protected] and we'll help further!

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    Graphlin

    No email for me either. I've probably clicked the link to resend about a dozen times over the past two days. Any help would be appreciated

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    Cilantrelle

    @Graphlin sorry about that! Please email [email protected] so we can help you further.

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    Archie (Edited )

    I had the same problem, but I know how google works and found a solution to the issue fairly quickly. Please add a final troubleshooting step to this FAQ asking users to set '[email protected]' to be a trusted sender in their email client IF they aren't receiving the verification email at all, this stops the service from automatically filtering emails from the trusted sender.

    Cheers.

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    Nanis

    The verification email I resent 100+ times since June still never came.

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    Graphlin

    Nothing worked for me except changing the email address associated with my account which resolved it.

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    Zachary (Edited )

    I tried resending Verification Email and It didn't work.

    Also, I couldn't talk on Discord.

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    Cilantrelle

    @The Cult of Me that's no good! shoot us an email at [email protected] and we can help you out.

    @Zachary Double check your spam / junk folders and make sure it's not hiding there.

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    Zokix

    I'm having trouble verifying my account.
    Each time I click on the verify account button I get an email. I click the link in the email and it takes me to a website with nothing but a Discord logo and a random picture from a game.

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