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151 comments

  • Avatar
    Ludekidh22

    I am not getting this unverified account box at the top of this account screen. I have tried logging out and logging back in. My avatar also still shows red. I have not been able to speak into my mic but i can hear others. Is there any other way to verify my account?

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    WellOhHio

    first of all i made an account >:( with an email and NOW IT SAYS NOT VERIFIED (EMAIL HAS BEEN USED OR DOES NOT EXSIT)

    I dont find this helpful at all please reply soon as all my friends are in this!

  • Avatar
    hartzie

    I am not receiving the verification mail, I clicked it a few hours ago and yes I checked everything no mail is inbound. Weird is that I know I verified my account ages ago.

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    Big

    I've never gotten  the email needed to verify my account  i try every day and nothing, i use a @live.com email

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    X-vortexYT

    but where is inbox or that other thing so i can get the resend verify number 

  • Avatar
    Goodpie2

    I have not gotten a verification email. My address is entered correctly, but clicking "Resend verification email" does not get me an email. It does not appear in either my inbox or my spam box. Changing my account to a sockpuppet email account gets a verification email sent to that address, but when I try to change back to my normal address, it says I need to verify the new email, and, of course, I never get the message. The hell?

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    Adam (Edited )

    PLEASE HELP. I clicked "click here to resend it" 50 times and i still didn't get the email yet. Does discord have a problem with outlook or something? PLEASE HELP.

  • Avatar
    Cilantrelle

    Hey @Ludekidh22- red avatar was just a random color chosen when you made your account. If you're having connection issues, shoot us a ticket. If you have no resend banner, your account is verified. =]

  • Avatar
    BlueSpazers

    i can resend the verification link and i get it in my email but first the link doesnt work, it doesnt send me anywhere and its not even blue which says its a link i can click, so i try to type it in the browser and it always instantly says it has expired...

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    Andyomega

    having trouble with verification have verified but when i attempt to create a bot i get error 403 email not verified please help

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    StephenC31

    Ive clicked the resend button over and over again and the game doesnt even send anything to me. That sucks.

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    Kyll1ng
    I keep getting "verification link expired" even after using the link under 1 min from it showed up in my inbox :-/
  • Avatar
    Cilantrelle

    @tonybloodaxe if you open your user settings page, in "account" you can enter your correct email, enter your password, and click done. That'll do it!

  • Avatar
    inihility

    I also have the problem with creating an app and receiving:

    ERRORS ENCOUNTERED (STATUS CODE: 403)
    You need to verify your e-mail in order to perform this action.
     
    I have verified my e-mail in the past and reverified it (by switching to a fake e-mail and then back) many times to no avail.
  • Avatar
    LiLox

    Tried to resend the email many, many times. None of which I have received. 

  • Avatar
    Freddy Spaghettie (Edited )

    same same here...

    Just signed up - didn't get verification email originally - tried to resend - nothing...

    Changed email to a completely different mail - tried to resend again - nothing...

     

    Getting msg regarding this forum post just fine on my original signup hotmail, just nothing regarding the verification mail, so something is clearly messed up on your end

     

    Woop! Verification mail came finally - thanks

  • Avatar
    Theodor

    The red box doesn't show up for me, but every time I change my profile picture or password it kicks me out of the app and says that my email isn't verified and I have to log in again, how do I fix this problem?

  • Avatar
    zackattack02

    i'm also having trouble verifying my account. 

    It keeps showing whenever I try logging in to my account with the correct username, email and password, it shows this message:

    "Unverified Account. Please check your email and follow the instructions to verify your email. If you didn't receive an email from us or it expired than CLICK HERE to resend it."

    I've re-sent it multiple times already, and yet the link still didn't work :(

     

  • Avatar
    kevando
    i have not received an email either (after clicking resend a few times). I've only waited a few minutes so I will see if it eventually comes in
  • Avatar
    Sweetchacha l E-5 l Shadow

    I would like to ask that you help me. It says i need to get my account verified by email. I have had it send the email 50 times and none of them came through to me. Please help.

  • Avatar
    GawainChiller

    I don't know what happened, but no matter how many times I try, I can't get the verification email. I have made sure that I am doing the correct email, but it won't let me do anything. Do I have to create an entirely new email?

  • Avatar
    Swishbuckler

    I get the link in my email, but it isn't blue or interactive. Now what? Have done this twice, with no results.

  • Avatar
    Cilantrelle

    @brenex There's an unfollow button at the top of the article (or reference https://support.discordapp.com/hc/en-us/articles/211916017-How-do-I-unsubscribe-unfollow-Help-Center-articles- )

  • Avatar
    Makeet

    how long does it take for the verify email to send because i still haven't received it.

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    Ash

    I've been trying to resend verification email, without success.  Originally didn't receive it due to an MX record issue (User Error) email spelling is correct, confirmation screen pops up saying it was sent, not in spam folder....hmmmm ideas?

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    Copyrighteous

    How do you resend a verification on the phone app

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    Cilantrelle

    @UO Don't even need to make one, you can use a made up one. Up to you though. =]

  • Avatar
    Deeber

    Thanks, Cilantrelle. A verification e-mail did arrive some time after trying what you'd suggested (from memory, a couple of hours later), and I'm now using Discord without problems. I actually thought that someone had manually done something to send the e-mail, rather than it being an automatic action, since there was only one e-mail (rather than multiple e-mails, given that I'd clicked on 'resend' multiple times). In any case, many thanks for your help; all looks to be fine now.

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    Spirit

    I don't get a Verification Email when I try resending it to my new account. I've checked spam and my account does receive emails. My Platform is Yahoo.

  • Avatar
    Cilantrelle

    @ToughSpitfire Try changing your email address in the user settings menu, then changing it back to your desired address.

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