Menu

Help Center

Voice Debug Central

Follow

Comments

60 comments

  • Avatar
    thekingofsofa
    There is no Debug on my server connection!?
  • Avatar
    Cilantrelle
    @thekingofsofa As listed in the article title, the debug feature is only on the PTB (Public Test Build) at the moment.
  • Avatar
    NoFears85
    I can't hear people but about everything is green, my discord worked on windows 7 but i cant get it too work on windows 10, i have tried everything.
  • Avatar
    Dracstus

    I honestly don't understand what to do, even with the directions. I unplugged my headphones what I was talking to a friend, and plugged them back and then the mic wouldn't work- so I dunno what to do.

  • Avatar
    grumbelfix

    did everything still cant voice chat.tried on 2 different pcs

  • Avatar
    Cilantrelle

    @Kriten & @grumbelfix please email us at [email protected]! We'll be able to better help you there.

  • Avatar
    BigOlGabe

    My mic doesnt register when I have voice activation or push to talk on. But when I go into diagnostics, sometimes I have a green check, and the other half the time i have a red X

  • Avatar
    A1pha

    Same problem in Windows 10, can't hear others, but they can hear me just fine. Was working not long ago, now it's gone into the crapper

  • Avatar
    Shadowsniper Z2

    I have a ping problem with discord. When chatting it cuts in and out when I or others speak to me. How do I fix this.

  • Avatar
    Shadowsniper Z2

    Oh and it gets worse when I play a game with it on.

  • Avatar
    Cilantrelle

    @Shadowsniper are you seeing ping spikes in your ping indicator chart? Can you try running Discord as admin and see if it helps?

  • Avatar
    VanillaBear

    When i join any voice chanel on my phone LG my phone just restarts HALP!

  • Avatar
    Cilantrelle

    @VanillaBear please email us at [email protected] for more assistance.

  • Avatar
    Rinzen_Ashe

    I'm having the same issues... this update made it worse.

  • Avatar
    Cilantrelle

    @Rinzen_Ashe please email us at [email protected] and we'll be happy to help you get it figured out. =]

  • Avatar
    [mr_chillington]

    @Cilantrelle I feel like we know each other! LOL 

  • Avatar
    Cilantrelle

    @Mr Chillington well hello there. =] 

  • Avatar
    mrcrabs12704

    When I try to talk, it doesn't show the green thing around me, and I did everything you told me to do. I saw the voice debug and the first, second, third, fourth, fifth, and seventh were red. Please HEEEELP

  • Avatar
    Cilantrelle

    @Mrcrabs12704 Please email us at [email protected], and we'll be happy to help further there!

  • Avatar
    NezuDango

    Hi, how do i send the debug for Mac?

  • Avatar
    will

    i did the debud and the dia thing what now?

     

  • Avatar
    newt

    Why has the debug option been removed? I can't hear anyone, and it's not a problem on my end—I can hear the notification sounds, and I reset the audio settings so there aren't any manual mutes. And now, because the debug has been removed, I have no idea why.

  • Avatar
    littlecuppajo

    Win10 user here.

    I've been having a similar issue for about a month now-- I join a channel and I can see the green circles that show people talking, but I can't hear them. They can hear me just fine though. :( Not sure what gives, as diagnostics all seem to check out and all my other computer audio works fine. A Discord restart used to fix it, but now not even rebooting my entire PC seems to help.

  • Avatar
    Phyre

    Hey,

    So for the past month or so my Discord as been acting up with its audio output and I can't talk to any of my friends and play video games with them on Discord. Whenever I either leave a server, or if someone talks all I hear is a loud ringing sound and it keeps on going, sort of echoing whatever sound came out. I tried unplugging my headphones and seeing if it had something to do with them however the same sound came out. Also, I'm running on a mac so I don't know if other people are complaining about this on mac but it's been bothering me. Thanks for reading and if you have a solution feel free to explain.

    Sincerely,

    Phyre

  • Avatar
    Cilantrelle

    @Phyre shoot us an email at [email protected] and we'll be able to help you further.

  • Avatar
    Rampardos

    I cannot hear anyone in my discord channel but they can hear me :/ I have been using discord for months and this is the first time it happened

     

  • Avatar
    Jekk (Edited )

    I can voice connect to other channels on other servers but not to my friends server and our channel. When I run the debug I get all kind of errors in the Ensure Transport Options & Data Flags: friends have no problems connecting 

  • Avatar
    Cilantrelle

    @Jekk We're investigating some issues regarding connection issues lately; if you're still having troubles this week shoot us an email at [email protected].

  • Avatar
    Niky (Edited )

    Win10 user here.

    I've been having a issue for about a month now -- I join a channel and I can see the green circles that show people talking, but I can't hear them.And me not at all - no green circle even. Nothing is helping me. :( Not sure what gives, some diagnostics are not green just this - ? :( I tried everything in Discord,reinstal, restart my notebook, sometimes the audio subsystem helps it little, but now its worse than before. Sometimes when i watching video or stream and i log in some room the audio from the video just not working,no sound, so i must refresh the page in chrome :( Help meeeeee please... sorry for my eng. grammar

  • Avatar
    ellolizard

    @Niky That's no good! Could you shoot over an email to [email protected] with all of these details, and we'll be more than happy to help you there! :)

Article is closed for comments.