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I forgot my Password! Where can I set a new one?

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    Ares_4TW (Edited )

    Don't know if this will bump this question, don't know if this will get attention. But for the love of goodness, could you make that link/button more visible? The only place it's visible is on Android, everywhere else it's way too easy to miss. Not as easy to miss as the "Log out" button, though. Took me about 10 minutes to notice it after searching every possible menu.

    Edit: I'm not sure if you guys highlighted the link/button because of my comment, but that is nice to see.

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    SirGeorgeWood

    ^ noice

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    HiMyNameIs_REDACTED_

    I mis-typed when I made my account, and I have no idea what my password is.

    I wasn't even able to authenticate my e-mail.

    What the hell do I do now?

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    Cilantrelle

    @HiMyNameIs If you logged out without verifying your email, then the account is no longer valid. You'll have to create a new one and make sure to claim it via email. =]

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    Gelo

    @Cilantrelle I changed my mobile device and do not have access to two-factor passwords , as it is now to restore my account? By mail access was !

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    Cilantrelle

    @Gelo Uh oh =[ You'll need to use the backup codes provided in the client to disable 2FA, then re-enable it using your phone.

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    Trexis//NioFIRE

    I recently changed my discord password and i forgot it. I got the email and i clicked the link, but it says it has expired and I have to log in to get more help on info; which is the thing I need help with! I made a new account which I'm using right now. I'm really sad about this and I need help! I had lots of friends and I lost them all! The only way to communicate with them is through my phone! I've clicked the verification link, but its on my other account. There isn't a real e-mail account for it, so I don't know what I should do now! Please help me with this sticky and sad situation!

         Please help me!                                                         ~Sincerely, Trexis//NioFIRE

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    Cilantrelle

    @Trexis sounds like a few different issues here- but if you weren't able to use the first password reset link, you can request another one by following the same steps again. Give that a shot.

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    Auscric (Edited )
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    CupcakesAreDumb

    @Cilantrelle My brother has changed my email and password and now I can't get into my account please help. My old account was Muffin#3560 

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    ellolizard

    @CupcakesAreDumb Sadly we can't control your brother's activities on your account or manually switch the emails/password for security reasons, but you can try asking him to give you back access into your old account?

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    DatChickenDoe

    @Cilantrelle When i try to log out it automatically logs me back in, how do i change my password another way?

     

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    jackeuchre (Edited )

    Frustrated.   In light of today's, Change your password, I did.   First one had special characters, and I couldn't use it to log into the website or the computer app, but it did change it on the phone I was using.    
    I clicked Forgot my password on the windows, app, tried it again, special characters like "^, #, *" were accepted, but when I tried to use the new password anywhere else nothing.

    Finally did it again, simplified the password, and I was able to log in via the web and the phone app using the nice simple password, but the computer app, won't accept it.  I am 100% certain I am typing it correctly.    

    This is weird and I realize you have a single server that manages all three, but why on earth does the website and phone accept the password, but the application doesn't?   

    EDIT.   I killed all instances running (Closing didn't do it), reinstalled and the new password took immediately.   Who knows.  Guessing it was a cache issue of some sort.

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    ellolizard

    @DatChickenDoe I'd try using an Incognito browser window and then reattempt the forgot password feature! 

    @jackeuchre Thanks for sharing the details of that issue! I'll forward that to the team to look into!

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    ឵឵឵

    I'm experiencing issues with my account. So first, I log out because I needed to change my name but needed a password, so I followed the instructions on this article. Then, I apparently have to enter an email to get a message. It then tells me that my email doesn't exist. So I try both emails I've used, as I switched at some point. It still doesn't work. I then check both of my emails on mobile. I find an old email about changing my password. I click the link and then it doesn't do anything when i click change password. I go on my computer to try, and then the email doesn't exist at all. I can't log in to discord at all on my computer and now everything about it is ruined.

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    ّّّّّّّ

    Email has been compromised, I want to change the email?
    My Account S𝔦NGLE𝓢𝓚𝓡𝓗歡迎 歡迎 # 4667 plz help me :(.
    i'm so sad 

     

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