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[Mobile] Notifications Settings 101

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47 comments

  • Avatar
    Gris

    I'm having problems getting push notifications from DMs and DM groups. I'm on Android N and have All Notifications enabled, and set to wake the device.

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    Cilantrelle

    @Gris We had some bumpiness last week that prevented notifications going out on Android. Can you download the latest version (2.9.0) and see if you're still having troubles?

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    vox-the-fox (Edited )

    Hi, for a short while now I have also not been receiving notifications on my mobile. I have updated the discord app, however there is still no sound that comes from it. I have tried all the settings and checked the mobile 's settings themself but for all intents and purposes it should be going off. I do realise it doesn't if you're on the active screen, however it doesn't ever. My friend who is also on android does not appear to be having the same issue

  • Avatar
    hekubas

    Hello,

    I've been messing with the server settings and another phone and I can't seem to tweak the notifications to where i want them.

    I don't want anyone to receive notifications for anything other then the #alert channel, @ mentions, and their Direct Messages.

    Is this possible? The #general channel continues to give notifications even though they are completely disabled through the server settings.

  • Avatar
    Cilantrelle

    @Hekubas You should be able to adjust it through the notifications settings you see here. If you mute a channel, you won't get any mentions except for @mentions specifically. 

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    voo13

    I have tried everything listed above and can't get them to work at all. Running lollipop here still

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    Denny (Edited )

    I'm trying to get push notifications on my phone only when I get mentioned. But I can't get it to work. Android 5.0.

    Server notification settings:

    • Mute Server: off
    • Frequency: only @mentions
    • Suppress @everone and @here: off
    • Mobile push notifications: on

    User settings:

    • Enable all notifications: on
    • Rest is off

    These settings will send me push notifications for EVERY message?

    But when I turn "Enable all notifications" in User settings to off, I'm not receiving any push notifications?

    Is it possible to have only push notifications for mentions only?

  • Avatar
    Cilantrelle

    @Denny The settings above should only shoot you personal mention notifications. If you're still getting notifications for every message, double check each server and make sure the settings match what you listed.

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    Denny

    @Cilantrelle, I've double, no triple checked all my server notification settings, and they're all on 'Only @mentions', mobile push notifications on and mute server OFF

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    Denny

    @Cilantrelle Yeah, basically all or nothing. I'll send a mail.

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    Nyken

    @Cilantrelle my notifications dont have the New message sound settings on it 

  • Avatar
    TheIronFistOfDeath (Edited )

    Also having the no DM notifications issue on current version of Android. The only other user I know personally has the same issue too.

  • Avatar
    Jaff

    Will the mobile (android) Discordapp notification sound be changed to the same sound as the dekstop version? at the moment it just triggers my default notification sound, which is for text messages and is a bit long and obnoxious for a group messaging app.

    Otherwise, i can't wait for the 'New Notification Sound' option to come through, hopefully the desktop sound byte is one of the options.

  • Avatar
    Adrien

    I absolutely second the notification sound change, whether it's to the standard discord sound, pick from your notification sound or choose any, it would be a big bonus. This is pretty much my only gripe with discord.

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    Jason

    Full notification settings, and still doesn't work on my iphone.

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    Adrien

    @ellolizard Thanks for the response! looking forwards to it, keep up the good work! :)

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    Kieran

    I'm having big issues with notification settings too. I want a channel that allows webhooks to notify my phone (currently using SMS and it's not great for pricing).

    I use the webhook to send "@everyone hi" to the chat room. My desktop client gets a notification, but my iphone client doesnt.

    Channel Settings

    MUTE: OFF

    ALL MESSAGES ticked

    Server Settings

    Default Notification Settings: All Messages

    iOS Settings (Discord):

    All switched on and set to "Alerts" when unlocked. (Allow, Show in notification centre, sounds, badge app icon, show on lock screen)

  • Avatar
    Snow

    I want the badge icon for Discord to show when ever there is a new message. Right now it only shows the badge icon when its a DM or @message to me. Is it possible to have it be just as often as a normal push notification? I am on iOs

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    Denny

    @Snow That's funny I'm only able to do it the other way around, so getting all messages, which is what I do not want. I'm on Android

  • Avatar
    Snow

    @Denny I dont mind getting the notifications, but once i receive them id prefer for the app to have a badge icon letting me know that they are there. Which it doesn't lol.

     

  • Avatar
    ellolizard

    @Kieran Unfortunately we don't offer a way to send notifications to both the desktop and mobile apps at the moment. However, if you would like to see changes to these systems in the future, then you can vote up the suggestions at feedback.discordapp.com

    @Snow Currently the app badge will only alert you if you have an unread mention/DM, not an unread regular message. However, if you change your OS settings notifications to display a banner at the top of your device, you will be able to see the regular chat messages that come through.

    @Denny Sorry fam! You're going to have to mute the channels that you don't want to hear from! (PS: Love the Squirtle Squad Icon!)

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    pokasd

    @ellolizard I have to agree with Snow. An option to badge with any message would be great. That way when I unlock my phone, I know whether or not there has been conversation without it filling up my lock screen or Notification Center. If my phone is muted and locked, I won't notice banners. Plus we know Android excels at notifications and iOS doesn't.

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    lawnmower16

    Another vote for badges on iOS. They are the primary type of notifications I use and if I don't have them I will straight up miss messages. I just want the option. Doesn't have to be default.

  • Avatar
    ellolizard

    @pokasd @lawnmower16 Roger that! I always love more options as well! I'll help personally forward the feedback over! In the meantime, could you all also help me to convince the team and help make this badge option happen by voting this up over at feedback.discordapp.com

  • Avatar
    lawnmower16

    @ellolizard Yeah, thanks. I did, but none of the requests about what we're talking about seem to be getting much attention unfortunately.

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    m4xwellmurd3r (Edited )

    Latest version of the android app. Im on android 5.1.1. I have zero notifications. None at all. I cant even get them to push every message as a notification.

     

    I think part of the issue is the app is pausing if it looses focus. It doesnt retrieve any new messages until i go back into it, then itll say "connecting" at the top and retrieve any messages that came in since the last time it was active.

     

    I just took a look at the debugging screen. Every time it looses focus it disconnects from the gateway and halts recieving messages. No connection, no notification. Once you bring the app back up, it does a reconnection and starts getting messages again.

  • Avatar
    Val

    I have not recieved notifications from the phone app for, maybe, 5-6 weeks. This includes DMs and server messages. As far as I saw, there are no signs in debugging that would indicate why. All settings are enabled as well.

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