Custom Status Moderation

Comments

25 comments

  • Avnior

    I have to say, this is one of the most well written feedback posts I've seen in a long time. It is clear and concise but still allows room for the discord team to wiggle. Whether that be with changing the requested features to better fit into the system, and/or by giving them several options that could work together, but don't have to in order to achieve the OP's goal (meaning that they don't all have to be implemented).

    As far as the request its self, I completely agree that something should be done about the custom statuses. I love the custom status feature and think it should remain a thing. However, the points brought up are big, real concerns. For example, I can't think of a single link that anyone would want to share using custom statuses that isn't inappropriate, phishing or some other malicious website, or simple advertisement. And while I feel that advertisement is the least harmful out of the 3, especially since custom statuses are really only shown in the member list under that user's name. Advertising is still generally looked down upon, especially in official and other mid to large size servers in which case it's usually prohibited by that server's rules.

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  • Natti_Lin

    THIS. All of these are fantastic ideas! We sorely need moderation for these statuses. I have nothing to add to this except my support!

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  • Selim

    I'd love to see a a permission to disable statuses for particular roles.  We already have an offender on a smaller local server and it would be easy to assign them a role that hides their status then.  No different than disabling ability for a user to change their nickname after abusing it in the past.

    Also, if it becomes a server specific status, that could open up an interesting feature for bots, showing sever specific info in their statuses.  But that is for another time, more urgently we need to find a way to moderate these statuses, one way or another.

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  • nts

    This is urgently needed for our server. Our members are "hiding" profanity in these statuses which would get them banned if typed out in chat.

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  • PicSoul

    These are all great ideas and would be very much appreciated. 

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  • optimusprime338

    Please add these features as soon as possible. I am done arguing with our server members about their status.

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  • Rune

    Very much needed and should have been part of the initial delivery. Without this, Discord is no longer fit-for-purpose for any PG-rated communities.  Why :( 

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  • 🐧Master3395🐧

    This should have been considered, before they pushed custom statuses.
    I moderate quite big servers.
    And we have strict rule on Profanity.
    And people get away with it.
    Or we have to manually check every user (not having enough time to check EVERY member).
    So if there could be an option for roles, or at least let the bot's have an api, to change statuses per server. (Just like Nicknames)

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  • Kris

    I completely agree, yesterday I came across a user calling someone the n-word through their status and could do nothing about it.

    I really love how you can set it globally at once so I wouldn't like the change of having it per-server, but one feature I'd like to see is an ability for server staff to hide a custom status from a specific user if necessary. This would help moderating them and would also let the user keep the status on other servers that might allow it.

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  • BlazinWatchBot

    I would love this idea since, some of the members in my server are using the custom status to have things that are not appropriate and would like to have the Hide Custom Status to hide unless you click on their profile! 

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  • SneakySnake

    +1

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  • Doctacosa

    Smaller server admin here. One option that could work well for us would be to be able to wipe someone's custom title (locally or globally), much like how we can forcibly change someone's nickname on a server. This way, we can quickly remove the offending content, then we can talk with the user to explain why this was done.

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  • Lil Monster

    I agree with all the statements and comments in this post. It's very hard to moderate a Discord community when they are given leeways like the Custom Status. Please find a way to implement these as soon as possible. There are multiple people who not only use Custom Status to break Discord Server Rules but also Discord's TOS by using some seriously offensive language or links.

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  • kingdobby

    In regards to the Blacklist feature, Discord.js now supports for a bot to get a user's custom status. Therefore, it would be theoretically possible (though tricky with the amount of people that are in your server) to make a bot that reads the custom statuses and if it sees a word from the list of "banned words" it has, it can then proceed to do an action (warn user via dm, kick, ban etc).

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  • Pablo Escobar

    I don't like this idea

    Unlike nicknames, custom statues are global

    And people should have the freedom to "show" what they want to show

     

    If its breaking a servers rule, well follow the rules mods, and take action

    Discord shouldn't restrict more new features

    it should stay like this

     

     

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  • chunked_element

    This needs to be role based. Custom status is fine for trusted, but for new members that have profanity and adverts, ect.. displayed, there needs to be a way to disable for server mods esp. if you are trying to run a family friendly operation. is there a bot that blocks garbage posts in custom status. Please at least give mods a option to disable. Thanks.

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  • La Mayonnaise (Nap)

    Why would you want to globally disable custom status for someone who broke a rule on your server though? Even then, there is another form of custom status that you can't do much about. So I'm asking what good is removing a feature the devs added because people broke rules with it when there's already another way to do that same thing?

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  • chunked_element

    Didnt state or say anything about global disabling or removing the feature. Just need to disable/block/ or filter custom status on our server based on roles only as a way to moderate language and adverts thats it. I like the custom status option but its not really some great new feature to put text under a name. If they could add a way to filter links and certain words that would be fine as well.

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  • Evan

    Setting "Display Custom Status" as a role permission would likely be the best implementation for server owners, like so:

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  • chunked_element

    Yes this ^, This looked so good I had to go check and make sure I didn't miss a setting.

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  • bex-dk

    I admin a server and we are already discussing how to deal with a member having a status that violates the goals of our community. So YES. We need this now. Otherwise we may end up banning people and that is a shame to have to do that.

     

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  • Napostrophe

    I agree strongly on having a feature to allow for the moderation of custom statuses. I am an administrator of a large server and we recently had an issue with someone using an notably insensitive status, but we don't deem the violation to warrant an outright kick or ban. We like custom statuses and think it would be unfair to force someone to change something that's global because it violates one server's rules. This doesn't necessarily need to be about something that's offensive or insensitive, this could result from some other server-specific rules like anonymity-preservation rules and other things like that. As such having per-server statuses and/or the ability to hide a status would be invaluable.

    For those concerned about "restricting" a feature, that is 100% not what this is. First of all, nobody is suggesting disabling someone's status globally because they violated a rule on a single server; we are suggesting just being able to at least hide it on our server(s) specifically. Secondly, people would still be able to use the feature freely; the only time people would not be allowed to would be if they are breaking a server's rules, and again, that's only on a per-server basis; the feature would still exist globally and for other servers. And for those saying "moderators should just do their jobs then:" that is absolutely not helpful in any way; often times problems that result from things like this do not warrant bans or kicks and can/should often be solvable by moderators without contact with the offending party (as contact may result in conflict), similar to how it is currently for nicknames. However, currently no moderation is possible, making either a kick, ban, or direct contact (which can cause conflict, especially since this is a global setting currently) the only options.

    I really hope this feature gets implemented soon, and props to everyone for their input and especially OP for such a great post.

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  • bex-dk

    As my server has dealt with this issue, I've been thinking more on options for how this could function. A role-based block would be a shame on many servers to deny the function to a number of innocent users.

    We already have "Change Nickname" powers. That comes with a reminder from Discord that it should only be used in cases where a user is breaking community guidelines. What if that menu command were changed to "Moderate Display" and that opened a dialogue box with the warning that it should only be used if enforcing community guidelines and it gave the power to

    • Change Nickname
    • Suppress custom status
    • Suppress profile picture

    These are the functions we sometimes need and miss. Perhaps the settings for the suppression could have the options similar to those for the custom status setup

    • Until changed
    • for 24 hours
    • for a week
    • permanently

    Then we could open the same box to uncheck the suppression if needed.

    With "until changed" as moderators we risk the user changes them to something more offensive to our community, but it would go well with a DMed warning "Your X is in violation of our community guidelines. Display of your X is suppressed until you have changed it to something more appropriate" Then it shows when the user changes it again and the mods can monitor whether they need to follow up. And the time frames would allow servers to say "Because you used an offensive X, your display is suppressed for a week. If you do not comply with our guidelines after that time period, your display will be suppressed permanently."

    I'm not a coder so I don't know how hard this would be to work out, but it would keep the issue from affecting the user on other servers. Right now we had to demand a person remove their status or leave the server, since it was in strong violation of the guidelines. And a suppressed status would just display nothing. A suppressed profile picture could display the discord symbol.

    This would give moderators flexible options for managing some of the issues we now have in specialized communities.

    And as the commenter before me pointed out--contacting the user on this can create conflict. We had the user change to a MORE OFFENSIVE status when first warned. Fortunately our moderator was able to explain why this was an issue for our community and the person backed down, but if that had not happened, we'd have had to ban them. The ability to suppress it would have been useful, as we could have suppressed it as soon as it displayed and had the chat if it was still there after 24 hours when many status settings time out because of the Discord defaults.

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  • SangFe

    I agree that being able to hide rule breaking custom messages would be really handy. So far I've had to mark people as "z[please change custom message]" just so they aren't visible in the list. I moderate an official game server and we really can't have that sort of stuff.

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  • tedztar

    I cant belive this has not been implemented yet, hasnt been a big issue for me untill now. One of our donators (so they are at the top of the list) has an extreamly inapropreate emote set, Dont want to kick them, dont want to remove their rank. So what do I have to do? Leave it.

    Discord please get on to it as many others have showen this is allowing people to break the sancuary that are some servers, so we would need to remove some generaly nice people.

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