Discord Accessibility For Blind Users: Opening The Bags

Opmerkingen

7 opmerkingen

  • Gar

    Oh. One other thing that I forgot to mention is that if a message is extremely long, i.e near the 2000 character limit, or if I get a link sent while using Discord on my phone, a link which has a preview, what tends to happen is that voiceover cannot navigate to any messages sent before that point. In effect, I can't scroll up.

  • ChimneySwift

    I think this wouldn't even be too hard to implement either. A simple accessibility toggle so all icons are words would theoretically do the trick, and it's not hard to test either.

  • thetechguy
    agreed this is not that hard to implement. its like labeling the bags of chips
  • Dominie

    Jesse, thank you for helping us understand more on what it has been like for you and others either blind or visually impaired when it comes to using Discord.  

    Personally, I had no problem taking down the custom icon on my server to help you find it, but at the same time I had a problem with the fact that you were placed in the position to make that request.  While I have no idea what it feels like to be blind, I could imagine how uncomfortable it may have been to make that request.  I also thought about how more difficult it would be for you to move from server to server and to explore what else is there is on Discord.  And now I know that there are more problems than I realized.

    I really hope the dev's placed these issues among their priorities.  

  • SkyHeartstar13

    Accessibility is very important, and I’ve heard people say that Discord doesn’t have good accessibility for blind/visually disabled folks.

  • Backseat Gorilla Productions

    Thank you for the very informative article Gar.  I have a user on my discord server that is blind.  I also teach livestreaming technology and the like.  Together we have been able to get her up and running on Streamlabs and do a livestream on YouTube by communicating instructions to her via text chatting in discord and her screen reader.  The channel menu is totally unusable for her. She is stuck in my general discussion channel and cannot navigate her way out.  Do you have any advice that could help us navigate her to the different channels including voice chat?

  • Gar

    My apologies to the last commenter for not seeing this sooner.

    Alright so, it depends on what device she is using.

    Lets assume that she is using iOS. Lets also assume, based on the description that you have provided me, that she is using an iPhone. I'm pretty sure this is the case because that's the only place I have seen this issue.

    What she needs to do is quite simple, actually. There is an unlabeled element that a screenreader user must use to bring up the channel list. The easiest way to find it is to touch the top of the screen.

    Most likely in doing so, she will find herself on the channel name, in this case general. Then she should swipe left until she hears the server name. One more swipe left and she will find the unlabeled element she needs. Your friend should then double tap that.

    Unfortunately, the vocus will not be able to find the channel list easily by just swiping. So her best bet there is to place her finger where she had before, and slowly slide it downwards until she hears the first item of the list.

    On an iPad it is much easier, as the channel list is always exposed. She just has to tap somewhere on the left hand side of the screen and it's likely she'll find it.

    I hope this helps.

    Also a bit of a side note. The unlabeled element I mentioned before allows her to switch to servers/direct messages as well. Unfortunately, servers do not show how many pings you have as you scroll through them with voiceover on iOS. You only see that if you find the channel you have pings in.

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