Write-only channel

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Комментариев: 19

  • Da Bald Eagul

    Send messages>true
    Read messages>false
    Should do it

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  • Farlezz \ David

    I tried, but they couldn't see the channel at all then

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  • Vasp

    You're both wrong. Yes, you can create text only channels.

    • Attach Files set to False
    • Embed Links set to False
    • Leave everything else normal

    It's that simple i know, you should never use a bot for something like this.

     

     

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  • Da Bald Eagul

    Vasp the idea here is that there is a channel where you can send messages but they cannot see the messages that are sent.

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  • Farlezz \ David

    Yeah, exactly what Noah van Zadelhoff said, 

    sorry if it's not detailed enough

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  • Vasp

    Well in that case the only solution i can see to this problem is using direct messages, The downside is that only one person can see the message.

    Or alternatively like you said of course, using a bot.

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  • Farlezz \ David

    Yeah exactly..

    I thought it's the purpose to create such channels with these two permissions.

     

    Thanks for your comments.

     

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  • Da Bald Eagul

    Hmmm for my server send messages+ cannot read message history works...

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  • Farlezz \ David

    It doesn't work for me

    I'm trying with send messages + can't read message history

    It doesn't work at all for me

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  • Farlezz \ David

    It worked once after a new one connected, he couldn't see the history for the first time.

    But for now he can see everything, I'm pretty sure it's just once for new joiners

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  • Da Bald Eagul

    Weird...

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  • Knagie

    If it's for support you still want a channel per support request. Otherwise you might have multiple members sending messages in 1 channel. How would Discord know what message from you to show to which user that is in the channel?

    You can have a private channel by giving permission to the support role + the user. As it isn't per role you can easily have multiple channels visible for you and the client that needs support while they will only see their own support channel.

    The additional feature that gets added by the use of this sytem is that you can add other people as well by hand and thus have 2 or 3 clients with the same problem get helped at the same time if they want.

    You will however need a bot to create the support channel with the right permissions.

    For suggestions this might work but why not just use a bot for that. 

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  • Farlezz \ David

    "How would Discord know what message from you to show to which user that is in the channel?"

    Well you could create a pinned message with some information you need from that person, they would see it and create a text within all the information you need. You don't really need to respond to some "support tickets", if they report people because of a bad message, you could just check that out by yourself.

     

    "You can have a private channel by giving permission to the support role + the user"

    That's a good point. If it's a case where you need to respond to him but there would be a pretty good amount of channel if your server is loaded.

    But how would they contact you to get one? I'd like to get some information before I create a channel actually

     

    "but why not just use a bot for that. "

    I don't really want to add a bot because it would be pretty annoying for other users if they get the notification-sound of a channel where's nothing in anymore. And I'm not really sure how secure this is (I've never tried it) If the bot is down at anytime it could be pretty annoying, it's not private anymore then.

    Also I'm pretty sure there are some kind of people who'll catch the message before it got removed from the bot.

     

    I just imagine how these bots could work, so I'm not sure if that's even right how I'm thinking

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  • Knagie

    "Well you could create a pinned message with some information you need from that person, they would see it and create a text within all the information you need. You don't really need to respond to some "support tickets", if they report people because of a bad message, you could just check that out by yourself."

    I can see your way of thinking now and that would indeed need your requested feature, though maybe it shouldn't be channel but a right click action to report a message to server staff. Now you can only report to the Discord team.
    I was thinking more along the technical support lines and not moderation support.

    "That's a good point. If it's a case where you need to respond to him but there would be a pretty good amount of channel if your server is loaded.

    But how would they contact you to get one? I'd like to get some information before I create a channel actually"

    If you use a bot you can automatically have that created and deleted once the ticket is closed. And because it is only visible for the user creating it and support other users won't see it. And you can just have it be created under a category and the support can have that category collapsed so they wouldn't get overwhelmed with channels. Once something gets send in there it will show up again for staff as an unread notification.
    There are some bots that are specifically made for this purpose, like https://discordbots.org/bot/352854019934257156 for example.

    I don't really want to add a bot because it would be pretty annoying for other users if they get the notification-sound of a channel where's nothing in anymore. And I'm not really sure how secure this is (I've never tried it) If the bot is down at anytime it could be pretty annoying, it's not private anymore then.

    Also I'm pretty sure there are some kind of people who'll catch the message before it got removed from the bot.

    Correct, but that's if you have a bot that only deletes messages from that channel and sends it in another. You can't have it in 1 channel as the message would need to be deleted with the current Discord features. I know of 1 bot, though it's a private bot, that works by sending a message from a user including their name and id with the text from the message in another channel so support/staff can view it.

    The bot linked above is a better solution as it won't get compromised if it dies. You just can't send tickets in anymore.

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  • Farlezz \ David

    "maybe it shouldn't be channel but a right click action to report a message to server staff."

    That's a good idea. Anyways.. I will try out that bot!

    Thanks for your comments and your ideas.

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  • Elisp

    Ticket bot should be ideal for this.

    Or turn off "Read Message History".

    There are also certain bots that do this.

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  • mitch

    @elisp

     

    do you mind linking some? I'm trying to find one that does this, but is not a ticket bot, just looking for one where they can apply to join my clan but it's no read history and theres a pinned messaged at the top. Cheers in advance

     

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  • Elisp

    @mitch

    Search for “Application Bot Discord” as quite frankly I can’t be bothered to provide the link.

    This bot lets users fill out applications by the bot’s DMs, then post the results in the channel you choose (preferably private) for you to see.

    Hope this helps.

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  • superfly2000

    Just like Farlezz said exactly that would have been helpful for me as well.

    Very useful for players who want to report stuff on my server to me but without the text being visible for everyone and also without "pinging" me (aka direct message).

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